eCleanIt FAQ

  • What is the cost? $2 per job
  • Is there a setup fee? No
  • How long does it take to get setup? Less than 2 minutes, to create an account and enter your first property and housekeeper
  • House many housekeepers does it support? Unlimited
  • I have a pretty high turnover. Is it hard to delete and add housekeepers? Adding, deleting and changing cleaners is a matter of a couple clicks or keystrokes to enter new name and phone number info.
  • Is there a text messaging charge? Nope.
  • Do you have any references I can talk to? Upon request.
  • I don’t use VRBO. Can I still use this? Absolutely, our automated email system works with VRBO and Airbnb, however, you can manually enter jobs. We are also happy evaluate at how your reservations are received to automate the process for you.
  • How do I setup the cleaning schedule? Once you’re account is registered, simply forward the VRBO or Airbnb email to clean@ecleainit.com and well take care of the rest. Or, manually, once logged in, click on Jobs menu, then click add job. Enter the information as required.
  • Some of my properties don’t get good cell phone service. Is that a problem? No problem at all, when the housekeeper gets back in cell service, they will receive any pertinent texts or will be able to reply at that time.
  • How much lead time notification does my housekeeper get? They are notified as soon as the job is created, and reminded a couple hours before each job. They are also reminded again after the job window to confirm it was cleaned.
  • Can I access a summary of payments for tax purposes? Yes, all payment records and receipts are available online from My Account menu, then select eCleanit Receipts.
  • I use inspectors. Does the system automatically alert them after the property is cleaned? The Property Manage is alerted when the jobs are reported as complete.
  • Some of my housekeepers don’t speak English. What other languages do you support? We currently support both English and Spanish.
  • How do I connect my checking account for payments? We use the industry standard and trusted Stripe for PCI compliant, secure and trusted credit card or debit card payment transactions. Once you have created an account, you will be prompted before a job can be created, to enter payment information.